Helping to relaunch a major Canadian bank's research portal
I've worked with a Business Analyst to adapt the RIXML (Research Information XML) standard, helped choose content-management system Fatwire, and used Visio for wireframes and Axure for selected prototyping. It's been a big job, but it's all coming together.

Strategy and design for a distance education high school
I led the user experience design for a distance education high school. It's all live now. And one of the developers was kind enough to email me:
"Thank you for your specification. It was great to have such comprehensive guide to development. It looks like a stack of documentation you left us has gone to an end, which is a pity." (The Independent Learning Centre, Ontario, Canada)
Go to The Independent Learning Centre site

Content Strategy for an intranet
After extensive consultation with internal stakeholders in four government departments, I designed usability enhancements and a content strategy for their large intranet. I conducted interviews, surveys, and paper prototype testing, and provided editorial leadership for a team of four writers. (Jamkit Ltd for Surrey County Council, UK)