Surrey County Council HR intranet

Surrey County Council

The HR section of the Surrey County Council’s intranet was very difficult to navigate and search. I revised the information architecture to improve usability and findability, developed a content strategy to help both readers and contributors, and served as editorial lead in the rewriting of major sections of HR policy. The changes to the content have been called “transformational” by the head of HR.

Services: Information architecture
Focus: Content strategy, Navigation
Methods: Content inventory and audit, Writing/editing, Project management

Engaged by: Jamkit Ltd
Media: Intranet/extranet
Sector: Local government
This entry was posted in Information architecture