RFS: Retail banking software redesign

CGI Services to Credit Unions

Led a team of 4 user experience architects and business analysts in redesigning the interface of a retail branch banking application.

Directed efforts from project planning and budgeting, through initial usability review and two phases of design and user testing.

Services: User experience leadership
Focus: Interface design, Strategy development
Methods: Task analysis, Wireframes, User testing

Engaged by: CGI
Media: Web application
This entry was posted in User experience leadership and tagged