Projects: Instructional design

Content management system training

Design and write customisable end-user taining materials for education and not-for-profit organisations using the Webfactory CMS.
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Grade 9 math learning objects

Design and write eight web-based tutorials for the Ontario grade nine mathematics curriculum. Develop concept and produce content and design documents.
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Nissan USA CRM training/support strategy

Design training and performance support strategy for Nissan USA dealers using CRM system.
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Washington State Liquor Board retail systems training interface and architecture

Devise interface and architecture for CD-ROM-based training programme.
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Harvard business school: Manage-mentor evaluation

Wrote evaluation questions for online learning program.
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M and T Bank Systems and product training

Research and design of online learning program for bank employees.
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