Projects: User experience leadership

RFS: Retail banking software redesign

Led a team of 4 user experience architects and business analysts in redesigning the interface of a retail branch banking application.
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The brick.com UX redesign

Team leadership of user interface redesign, including: project budgeting and planning, coordination between business analysis, technology investigation and user interface development.
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MVest for Financial Advisors

Provided creative direction and strategy for a team of 4 user experience architects in the design of a new web-based portfolio-management application for financial investment advisors. Discovery: Planned and facilitated a series of workshops to define user interface requirements and user flows. Concept design: Led interface design work for 100-screen application including design patterns and [...]
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CIBC.com product information mobile site

Focusing on content strategy and navigation, I helped pare down and structure content to suit the mobile web context and the bank's content management system.
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Integrated Wealth Platform User Experience Design

Led a team of five user experience architects in discovery and high level design, integrating a set of independent applications – portfolio management, account management, financial product management, trading, settlement and client relationship management – into a single suite of products. Designed and led an investigative process combining research into applications’ users, scenarios of use, [...]
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CIBC Future Branch kiosk

Led the CGI team that did user experience and visual design for a planned in-branch kiosk showcasing bank products and services.
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