Focus: Requirements Modelling

CIBC Future Branch kiosk

As part of CIBC’s conceptual ‘future branch’, I led the CGI team that did user experience and visual design for a planned in-branch kiosk. The design engaged customers to explore the product offering, encouraged customers to participate in the bank’s digital channels, and linked to the bank’s public site for additional content and information.

Posted in User experience design, User experience leadership | Tagged | Comments closed