Sector: Not-for-profit (Health)

Registration for health support email

The Hearth and Stroke Foundation’s email support program provides customized information on cardiovascular health based on the results of an online risk assessment.

I conducted a usability review, revised user flows, and suggested improvements to the design of landing and sign-up pages to improve adoption of the support e-mails.

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Heart and Stroke Foundation “Donate” page

The Heart and Stroke Foundation’s Donate Now page suffered from conflicting calls to action and poor visual design.

I created wireframes of the page to describe an improved interaction strategy and then usability consultation during the visual design and development process.

Conversions jumped 38% after this redesign.

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Family Planning Association website strategy

Organised and facilitated a workshop to define user experience and organisational goals for non-profit agency’s website.

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Blood Pressure Associaton website and microsites

Information architecture of the Blood Pressure Association’s main site, three microsites, online donations and shop, and members’ forum.

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SchoolFEAST members’ extranet

Designed and specified a members’ extranet, including resources, calendar, forums and member profiles, with links to course information on main site.

Posted in Information architecture | Comments closed

Forums: phpBB adaptation to CMS

Interface modifications and integration of phpBB forums into the Webfactory CMS for Arthritis Care (UK), Let’s Get Cooking, and HelpAge Intranet.

Posted in Information architecture | Comments closed

Ovacome website strategy

Persona and strategy development for a small not-for-profit organisation looking to maximise its web presence. Workshop facilitation, strategy consultation and reporting.

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Teen Information on Cancer Click4TIC, enhanced social networking functionality

Assist a pioneer in social networking to enhance social interaction among site participants. Interaction design for a buddy feature, use of video, geo-locating, and improved profile and forums.

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SchoolFEAST website and online course search system

Created information architecture for a website serving learners, course providers and employers in the school food industry. Specified structure and functionality, including course finder tool.

Posted in Information architecture | Comments closed

Let’s Get Cooking website and online club zone

Functional specification and interface design for a public website, a secure area for programme participants, a social networking area for clubs, and a club management system. I created page diagrams, data specifications, user flows, user types and permissions, use cases and testing criteria.

Posted in Information architecture | Tagged | Comments closed

Walk the Walk website

Redesign the website of a leading UK breast cancer charity, including design and specification of tool for managing critical event information across the site. Incorporate organization’s distinct brand and community flavour.

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Arthritis Care microsites

Interface and functional specification for extension of CMS to deploy microsites, including user contributed content.

Posted in Information architecture | Tagged | Comments closed

Cancer information repository

System specification and interface design of centrally managed information repository. Regional medical trusts in the UK would be able to use approved, automatically updated resources.

Posted in Information architecture | Comments closed